Privacy policy

In compliance with the obligations established in Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee Of the Digital Rights and Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, you are provided with information regarding the processing of your personal data:

Who is responsible for processing your data?

Headline: SANDRA PEREGRINA GARCIA – 38823853Z
Address: La Navalla 67 - Vinaroz
Phone: 647 571 202
Mail: gmail.comobfuscated-45f58b@57ragrepnas
Web: www.seguridadtuhogar.com

For any inquiries, you can contact SANDRA PEREGRINA GARCIA via: gmail.comobfsctd-1b1030@57ragrepnas

Our customer service hours are 9:00 AM - 9:00 PM Monday to Friday, and 10:00 AM - 2:00 PM on Saturdays. You can contact us in any way you prefer.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of any changes.

If you are part of any of the following groups, please consult the information:

WEBSITE OR EMAIL CONTACTS

What data do we collect through the Web?

We can anonymously process your IP address, the operating system or browser you use, and even the duration of your visit. If you provide us with data in the contact form, you will identify yourself so that we can contact you if necessary.

For what purposes will we process your personal data?

  • Respond to your inquiries, requests, or demands.
  • To manage the requested service, answer your request, or process your petition.
  • Information by electronic means, concerning your request.
  • Commercial or event information via electronic means, provided there is express authorization.
  • Perform analysis and improvements on the web, regarding our products and services.  Improve our business strategy.

What is the legal basis for processing your data?

The data subject's acceptance and consent: In cases where it is necessary to fill out a form and click the submit button to make a request, doing so will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy. All our forms have an asterisk (*) symbol for mandatory fields. If you do not provide this information or check the privacy policy acceptance box, the information will not be submitted. It usually has the following wording: “□ I am over 14 years old and have read and accept the Privacy Policy.”

CUSTOMERS

For what purposes will we process your personal data?

  • Budget preparation and its tracking through communication between both parties.
  • Information by electronic means, concerning your request.
  • Commercial or event information via electronic means, provided there is express authorization.
  • Manage administrative, communication, and logistics services performed by the Manager.
  • Timely invoicing and tax filing.
  • Perform the corresponding transactions.
  • Control and recovery management.

SUPPLIERS

For what purposes will we process your personal data?

  • Information by electronic means, concerning your request.
  • Commercial or event information via electronic means, provided there is express authorization.
  • Manage administrative, communication, and logistics services performed by the Manager.
  • Billing.
  • Perform the corresponding transactions.
  • Billing and timely tax filing.
  • Control and recovery management.

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship, or alternatively, your consent when you contact us or offer us your products through any channel.

Social Media Contacts

For what purposes will we process your personal data?

  • Respond to your inquiries, requests  o requests.
  • To manage the requested service, answer your request, or process your petition.
  • Connect with you and create a community of followers.

What is the legal basis for processing your data?

The acceptance of a contractual relationship within the corresponding social network environment, and in accordance with its Privacy Policy:

How long will we keep personal data?

We can only consult or cancel your data in a restricted manner due to your specific profile. We will process it for as long as you allow us by following us, being friends, or clicking “like,” “follow,” or similar buttons. Any rectification of your data or restriction of information or publications must be done through your profile or user settings on the social network itself.

Do we include personal data of third parties?

No, as a general rule, we only process the data provided by the data subjects. If If you provide us with third-party data, you must first inform and obtain consent from those individuals, otherwise you will hold us harmless from any liability for non-compliance with this requirement.

And data on minors?

We do not process data from minors under 14 years of age. Therefore, refrain from providing it if you are not that age or, if applicable, from providing data of third parties who are not of the aforementioned age. SANDRA PEREGRINA GARCIA disclaims any responsibility for the breach of this provision.

Will we communicate electronically?

  • We will only process them to manage your request, if it is one of the contact methods you have provided us with.
  • If we carry out commercial communications, they will have been previously and expressly  authorized by you.

What security measures do we implement?

You can rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have installed all the technical means and measures at our disposal, according to the state of technology, to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.

Who will your data be communicated to?

Your data will not be shared with third parties, except as required by law. Specifically, it will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product acquired, as well as to the data processors necessary for the execution of the contract. In case of purchase or payment, if you choose an application, website, platform, bank card, or any other online service, your data will be shared with that platform or processed within its environment, always with the utmost security. When we instruct them to do so, the web development and maintenance company or the hosting company will have access to our website. These companies will have signed a service provision contract that obliges them to maintain the same level of privacy as we do.

Any international data transfer when using American applications will have the appropriate safeguards required by the GDPR, which guarantees that American software companies comply with European data protection policies regarding privacy.

What rights do you have?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the correction of your data if it is inaccurate.
  • To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.
  • To request the restriction of the processing of your data, in some cases, in which case we will only keep it in accordance with current regulations.
  • To port your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new responsible party you designate. This is only valid in certain circumstances.
  • To file a claim with the Spanish Data Protection Agency or the competent supervisory authority, if you believe we have not handled your request correctly.
  • To revoke consent for any treatment for which you have consented, at any time.

If you change any information, we would appreciate it if you would let us know so we can keep it updated.

Do you want a form to exercise your rights?

  • We have forms for exercising your rights, ask us for them via  email or, if you prefer, you can use those drafted by the Spanish Data Protection Agency or third parties.
  • These forms must be electronically signed or accompanied by a photocopy of the national identity document.
  • If you are represented by someone, you must provide us with a copy of their national identity document (DNI), or have them sign it with their electronic signature.
  • Forms can be submitted in person, by mail, or by email to the address of the Responsible Party at the beginning of this text.

How long does it take us to respond to your exercise of rights?

It depends on the law, but at most within a month of your request, and two months if the matter is very complex and we notify you that we need more time.

Shall we have cookies?

If we use cookies other than those that are strictly necessary, you can consult the cookie policy at the relevant link from the homepage of our website.

How long will we keep your personal data?

  • Personal data will be kept as long as you remain affiliated with us.
  • Once you are unsubscribed, personal data processed for each purpose will be retained for the legally established periods, including the period during which a judge or court may request it, taking into account the statute of limitations for legal actions.
  • The data processed will be retained until the aforementioned legal deadlines expire, if there is a legal obligation to retain it, or if no such legal deadline exists, until the data subject requests its deletion or revokes the granted consent.
  • We will keep all information and communications relating to your purchase or the provision of our services for as long as the product or service warranties last, in order to handle potential claims.